June 29th, 2018 – Blind and partially-sighted customers of some of our biggest High St banks have been “locked out” of accessing their own money – ironically enough, thanks to banks redesigning their websites to be more user-friendly … and in what seems like a very poor joke, when one customer complained they were sent … …
Many blind and partially sighted customers have struggled to carry out transactions and view information online, thanks to recent redesigns to banking websites that didn’t consider their needs. This comes as no revelation to Jeff Mills, a board member of the UK Association for Accessible Formats (UKAAF), an industry association promoting accessible information best practice
UKAAF …